Partner Success - Account Manager
Who We Are
Sayvant is a clinical documentation AI solution that helps acute care clinicians streamline their workflows, enabling them to spend less time documenting and more time delivering exceptional patient care. Our platform simplifies documentation for doctors and healthcare teams, driving efficiency and improving outcomes.
The Job
Own the commercial relationship with assigned accounts. Drive renewals, expansions, executive alignment, and measurable ROI. Coordinate with Implementation and Success to launch sites and sustain adoption. Turn account insights into product input.
Core Responsibilities
- Build relationships with clinical leadership
- Primary commercial contact for health systems and physician groups
- Build account plans, stakeholder maps, and risk registers
- Present usage, outcomes, and ROI to clinical and business leaders
- Hold 1:1 conversations with medical directors
- Adoption and impact
- Monitor usage and outcomes to remove barriers
- Trigger training, workflow fixes, and product feature requests
- Assess quantitative impact on Quality, Risk, and RCM outcomes
- Voice of customer and references
- Partner with clinical leadership to improve awareness and utilization
- Capture case studies and references that show measurable impact
- Coordinate newsletters and brief updates for account stakeholders
What You Bring
- 3+ years in account management or customer success for B2B SaaS. Healthcare preferred
- Experience with acute care workflows or clinical documentation
- Data literacy. Proficient with financial ROI and comfortable with product engagement data.
- Executive presence and clear communication
- Proficient with modern collaboration tools (Hubspot, Intercom, Posthog, Linear)
Why You’ll Love This Role
- Make a Difference: Help clinicians reduce administrative burdens and improve patient care for millions of patients.
- Grow with Us: Leverage your clinical expertise in a tech-driven role and receive meaningful equity
- Exposure to Large Language Models: Shape the development of Sayvant’s clinical documentation AI by driving meaningful refinements.
Compensation and Benefits
- Salary: $65,000 - $75,000 per year base with up to 10% additional performance-based commission
- Location: Fully remote (US)
- Benefits: Meaningful option grants and 100% of medical/dental/vision covered by company
Sayvant is the leader in clinical documentation AI for acute care. Sayvant automates the creation of robust, clinically accurate charts, saving Emergency Medicine and Urgent Care clinicians 2+ hours a day and reducing RCM and Quality overhead. To learn more, visit sayvant.com or email us at hello@sayvant.com.